Returns & Exchanges
At Boody US, we want you to be completely satisfied with your sustainable essentials; if not, you can return or exchange eligible items within 30 days of purchase.
Return Process
- 1.Check Eligibility
Ensure your items are unworn, unwashed, and in their original packaging; please note that for hygiene reasons, individual underwear cannot be returned once opened.
- 2.Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange for a different size.
- 3.Print and Ship
Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method or issue store credit within 7-10 business days.