Returns & Exchanges

At Boody US, we want you to be completely satisfied with your sustainable essentials; if not, you can return or exchange eligible items within 30 days of purchase.

Return Process

  • 1.
    Check Eligibility

    Ensure your items are unworn, unwashed, and in their original packaging; please note that for hygiene reasons, individual underwear cannot be returned once opened.

  • 2.
    Start Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange for a different size.

  • 3.
    Print and Ship

    Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse receives and inspects your return, we will process your refund to your original payment method or issue store credit within 7-10 business days.